STEADFAST Terms and Conditions

1. Acceptance of Terms

By using this website, you agree to these STEADFAST Terms and Conditions in full. If you are using our services on behalf of an agency or organisation, you represent that you have the authority to bind that entity to these terms. These Terms apply to all users, including visitors, training participants, and agency partners.

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2. Use of Website and Content

All content, materials, and resources on this website — including text, graphics, logos, images, and downloadable materials — are the property of STEADFAST Performance Solutions or its content suppliers and are protected by applicable intellectual property laws.

Permitted Use

• Accessing and viewing content for personal, non-commercial use

• Downloading resources for personal or agency training use

• Sharing website links and references to our content

Prohibited Use

• Reproducing, distributing, or modifying content without prior written consent

• Using the website in any way that violates applicable laws or regulations

• Uploading or transmitting malicious code or harmful content

• Attempting to gain unauthorised access to restricted areas of the website
   

3. Training Programs and Registration

Our training programs are designed for law enforcement, fire, EMS, dispatch, and emergency management professionals. Registration for training programs is subject to availability and may require payment or agency authorisation.

Registration Requirements

• Accurate and complete information must be provided during registration

• Participants must meet any stated prerequisites for their chosen course

• Agency approval may be required for department or team registrations

Payment and Fees

• Fees for training programs are set at the time of registration

• Payment terms will be provided at the time of booking

• All fees are non-refundable unless otherwise stated
   

4. User Accounts and Responsibilities

Where we provide account access for training or resource downloads, you are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that violate these terms.

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5. Intellectual Property

All materials, including but not limited to training content, guides, videos, presentations, and course curricula, are the exclusive property of STEADFAST Performance Solutions. You may not reproduce, distribute, or create derivative works without our explicit written permission.

Trademarks

The STEADFAST® name and logo are registered trademarks. Any unauthorised use of our trademarks is strictly prohibited.

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6. Disclaimers

Our training and resources are provided for informational and educational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the content.

No Professional Advice

The content provided on this website and in our training programs is not intended as a substitute for professional medical, psychological, or legal advice. Always seek the advice of qualified professionals with any questions you may have.

Training Outcomes

Individual results from our training programs may vary. We do not guarantee specific outcomes, and any testimonials or case studies shared are not a guarantee of future results.

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7. Limitation of Liability

To the fullest extent permitted by law, STEADFAST Performance Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website, services, or training programs. This includes, but is not limited to, loss of data, operational disruptions, or any other damages.

In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

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8. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute endorsement or approval of the content on those sites. We are not responsible for the content, accuracy, or availability of third-party websites.

9. Indemnification

You agree to indemnify and hold harmless STEADFAST Performance Solutions, its instructors, affiliates, and employees from any claims, damages, losses, liabilities, or expenses arising out of your use of our website, violation of these Terms, or infringement of any third-party rights.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the courts located in the United States.

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11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.